Inmates Services and Products-Securus Technologies

Securus Technologies is an organization with our Head Offices based in Dallas, Texas. We consider our company among the pioneers of agencies which have been delivering services as well as products to the correctional facilities and other security bodies. Securus Technologies was established in 1986, and since our inception, we have been enjoying a tremendous expansion as well as growth. We have other operational offices among them Atlanta Georgia, Allen, Texas, as well as Carrolton, Texas. At Securus Technology we believe in connecting people and technology, and we are an equal opportunity employer organization. We have hired about 1000 people, and we are serving over 3450 correctional facilities and 1200000 inmates across Northern America.

According to a statement by our Chief Executive Officer Rick Smith; Securus have been developing new services and products each week to deliver the best services to our clients. With our reliable services and products, we have also been receiving some letters and emails from our happy customers. Below are a few samples of the messages and emails w have been receiving.

  • One of our satisfied clients said our LBS service is reasoned enough for them to rely on our services and products entirely.
  • Our telephone services have been helping the prisons and other correctional institutions to monitor calls that will give them clues on the use and the sale of drugs in their facilities.
  • Another thrilled client thanked us for our services which assisted them to carry out an investigation that ended with the arrest of one of their staff who was involved in the sale of counterfeit products.
  • Listening to a telephone conversation between an inmate and their siblings, our customer was happy that they got information to use as evidence in court.

Securus Technologies is a leader in the offering public and civil, criminal technology solution for monitoring, investigations, as well as corrections. We are take pride in connecting family, friends and their loved ones in the correctional facilities through our services and products as we promote safety in the world.


Securus Technologies – Better Quality Products and Economical Price

Many companies are operating in the inmate communication sector, but one of the companies that stand out in the competition is Securus Technologies. It is a company that opened its gates in 1986 and ever since has become the preferred choice for the inmates as well as the law enforcement agencies. One of the primary reasons why Securus Technologies has grown so much in such short period is due to its commitment to provide better and more efficient services than what is already available on the market today. Securus Technologies has invested a lot in the research and development sector to develop new products that could be useful for the law enforcement agencies as well as inmates.


One of the latest products it developed for the inmates is the video visitation service. It would allow the inmates to talk as well as virtually see their relatives and friends through a video chat interface. Such video calls can be made by the prisoners through their phones via the mobile application of Securus Technologies. The company has a Technology Center situated in Dallas, Texas, where the company focuses its energy to develop new products and services. It is one of the most advanced facilities of such kind in the correctional industry. Securus Technologies does not only focus on providing products and services but also ensures that the customers enjoy excellent customer service. The company has set up an in-house customer service department that caters to the queries and grievances of the customers quickly.


Securus Technologies has even won the award for its customer service known as the Gold Stevie Award. Securus Technologies believes that to stay ahead in this highly competitive industry, it is essential to have long-term plans, and the company is sticking to its plan of innovating new products while finding means to make its services economical for the end users.

How Securus Technologies Help Officers Find Drugs

Drugs and inmates do not mix, in fact, they are a deadly combination in may cases. An inmate using heroin or crack for the first time goes from being someone a few officers can detain to a monster who a half-dozen officers have trouble getting control of and into their cell. If an inmate is high, they can turn into a raging maniac and literally put each and every one of my fellow corrections officers lives in danger.


In order to keep our prison as safe as possible, my team of officers puts a huge presence in the visitor center. We feel that if drugs, weapons, or other contraband is going to reach the inmates, this is the likely source. Not only are we doing a physical search of every person coming into this area of the prison, we run them though scanning equipment and we remind everyone that if they do pass anything to the inmates that they will be put in jail too. Even with these efforts, things somehow find a way to the inmates.


When Securus Technologies installed their inmate phone call monitoring system, we had a resource that could really impact the flow of contraband into our jail. This company has over 2,600 systems in prisons around the country, and their CEO Richard Smith, states that his entire workforce of 1,000 employees are all striving to wards the objective of making the work safe for us all.


Hours after learning the LBS software, we got hit after hit concerning inmates and drugs. Some calls revealed who was selling drugs, others where drugs were hidden in the jail. These calls were instantly followed up on and we have made a huge dent in the flow of those drugs into the jail and into the hands of the inmates.